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Managing Director insights
Thomas Baxter Insights
Practical observations from Tom Baxter, Managing Director of Rausch UK, on inspection technology, customer requirements and the commercial realities behind choosing the right equipment.
What Contractors Were Actually Asking Us About at No-Dig Live 2026
No-Dig Live gave us plenty of opportunities to show equipment, but the more useful conversations were about something else: how contractors actually choose, use and support inspection systems...
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What Good After-Sales Support Should Look Like for Drainage Equipment
Buying inspection equipment is only the start. When that equipment earns money every day, service, repairs, technical support and parts become part of the buying decision too.
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Push Camera vs Crawler Camera: Which Is Right for a Drain Inspection?
Push cameras and crawler systems solve different inspection problems. Here's how I think about where each makes sense — and where the choice starts to overlap.
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How to Choose the Right Drain Inspection Camera for Your Work
There isn't one drain inspection camera that's right for every job. Pipe size, access, distance, camera movement, reporting and how the equipment is actually used all matter.
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Where I Think Inspection Technology Is Heading
Inspection technology is moving beyond simply seeing inside an asset. I think the future is about better evidence, easier operation, stronger measurement and helping people make decisions with...
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Why I Think the Basics Still Matter Most in B2B
B2B can become unnecessarily complicated. In my experience, customers still value the basics most: good products, useful support, clear communication and suppliers who do what they say they...
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What UK Drainage Contractors Actually Need From an Equipment Supplier
The best equipment supplier should make a contractor's job easier. That means reliable kit, useful demonstrations, straightforward advice, technical support and people who understand what happens on site.
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What I’ve Learned From My First Months Leading Rausch UK
My first months leading Rausch UK have reinforced a few things: equipment has to work properly on site, support has to be useful, and being easy to deal...
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